Frequently Asked Questions

Product Information

Shipping and Delivery

Payment & Pricing

Customer Service

 

Product Information

Why should I buy a Sack Chair?
The Short Answer: 

The Long Answer:  Because we take pride in making the best foam furniture in the world.  SackChairs.com is committed to providing the ultimate in comfort!  At first glance they may appear to be a huge bean bag chair, but we have taken the basic comfort concept of traditional beanbags and improved it. 

SackChairs are way better than a beanbag.  The biggest change is the filler.  Old style bean bag chairs contain crunchy polystyrene beads.  Sack Chairs uses a premium furniture grade foam blend, designed specifically for maximum comfort.  Then we upgraded the cover to be more durable and softer than the basic vinyl.  You can choose our ultra soft micro suede in a variety of colors.  In addition, we have included a FREE inner liner at no additional cost.   Why did we do this?  Well, because the total look and feel of our product is our top priority!  Let’s put it this way:  Take top quality material and use double stitched seams and surging.  Now fill the liner up (all the way up!) with the ultimate foam blend, designed specifically to provide the perfect balance of comfort and durability.  Now surround it with a super soft, machine washable cover.  Put it all together and you get the most unbelievably comfortable giant foam beanbag chair you’ve ever experienced.  You’ll feel the difference the moment you plop down and relax into the luxurious soft foam.  You’ll love Sack Chairs selection.  SackChairs.com offers a full range of products from children’s furniture to dorm rooms to home theater seating, and at fraction of the competitor’s price. 

 

Our 100% satisfaction guarantee!*
We offer a full 100% satisfaction guarantee!  We will refund the entire product purchase price if you are not completely happy with your Sack Chair within 14 days.  We want you to be happy with your purchase!  The original shipping fees of our products to the customer's address are non-refundable and customers are responsible for arranging and paying for return shipments.  Contact a customer service representative for our return shipment address and to start the return process.  Your refund will be processed after we have received the product.

*Pleae Note: The customer is responsible for arranging return shipping and insuring the product. If there are any damages or defects on the product a fee will be deducted by Sack Chairs based on the extent of the damage when received by Sack Chairs shipping. The customer is responsible for filing a claim with their shipping carrier to receive compensation for any loss due to damages or lost packages during shipping. Sack Chairs will also deduct the original shipping fee of the product to the customer's address.

 

View our Sack Chair furniture.

7 ft Couch Sack
6 ft The Original Sack
5 ft Study Sack
4 ft Zen Sack
3.5 ft Snugglebuggle
Pillow Crash Sack

 

I just opened the box, now what?
All Sack Chairs ship in a vacuum packed box reduced to approximately 1/8 the normal size of the foam chair   In order to ship these huge bean bags we need to shrink them down to the smallest possible size.  This saves on shipping costs, which means you save money.  Kinda cool, huh?  When the box is opened, the huge bean bag will take approximately one week to poof or foof back to its original size.  For detailed instructions on how to setup your giant bean bag foam furniture pleas click on the “Assembly” tab at the top of the page for instructions.

 
Can I buy just a cover?
When purchasing your Sack Chair you can choose from a variety of colors offered in our luxurious micro suede.  Don’t forget, unlike a couch, you can always decide someday to purchase an additional Sack Chair cover to match a new decorating style.

 

Can I wash the cover?
Yes you can.  In order to wash the cover you will need to first remove it from the foam bag (we hope this is an obvious suggestion).  Next, turn it inside out and zip it shut to avoid having the open zipper damage the material.  Select “cold water” and machine wash.  We recommend washing your Sack Chair cover by itself and line drying.  However some people choose to tumble dry with low or no heat.

 

Does my foam furniture come with a warranty?

All Sack Chair furniture comes with a 1 year warranty against any manufacturer defects.  We are committed to providing quality foam furniture!  All of our products are designed for comfort, style and durability.  All Sack Chairs have been tested for quality assurance so we can stand behind our products with confidence. 

 

I love my new foam Sack Chair, who can I tell?
You can start by telling everyone!  In fact, a large percentage of the sales we make are a direct result of referrals from happy customers.  We have noticed that when we ship one of our products to a new area, shortly afterwards we will ship more products to friends and family of the customer who live near by.

We often receive thoughtful emails or letters from satisfied customers sharing how much they love our foam beanbag chairs.  We sincerely appreciate it when our customers take some of their valuable time to drop us a quick note.  All of the customer reviews/testimonials you will see on this site are from real, satisfied customers who felt compelled to share with us their feedback on our foam bags.

 

 

Shipping and Delivery

 

What shipping carrier do you use?
We ship all of our foam furniture exclusively using Ground shipping to keep our prices as low as possible.  

 

How long will it take to receive my foam furniture?

Most orders will ship within 4 business days from when the order is placed and the payment received.  Shipping time will take between 2 to 6 days depending on the destination. 

 

Can I track my package?
Sure, we send all of our customers a shipment notification email with their tracking number. Don't worry, you will know where your package is every step of the way.

Do you deliver to residential addresses?
Absolutely! 

Do you deliver to P.O. Boxes, APO, FPO mailboxes?
Sorry, we are unable to ship our packages to P.O. Boxes, APO, or FPO mailboxes.

Payment & Pricing

 

What payment methods do you accept?
Visa, MasterCard, Discover, American Express, PayPal

How competitive is your pricing?
Sack Chairs are a great value!  We offer the highest quality foam bean bag at the best price!  Some of our competitors charge additional fees for the inner liner, while all Sack Chairs come with a FREE water resistant liner.  In addition, Sack Chairs are filled with our premium eco-foam blend, which makes it softer and more durable.  The bottom line is we use the highest quality materials to make the most comfortable foam bean bag chair available at an affordable price.

Customer Service

How do I contact customer service?
Easy, just click on our Contact Us page on the top tabbed navigation of the website.  It lists the multiple ways you can contact customer service.

I didn’t receive any email confirmation of my order?
Every order we process for one of our huge bean bags is automatically sent an Order Confirmation to the email address provided on the order.  You didn’t receive one?  First thing to do is check the “bulk” or “spam” folder of your email account.  If you don’t find it in one of these folders, it’s gone forever.  Nope! Just kidding, simply send customer service an email at orders@sackchairs.com with the subject “Resend Order Confirmation #(your order #).  After sending the request, make sure your spam filters allow email coming from orders@sackchairs.com.

If for some strange reason you are still unable to receive the order confirmation simple contact customer service and will mail a copy out to you

 

What will the charge look like on my credit card statement?
When you receive your credit card statement, the charge will be listed as “Sack Chairs”.  Your credit card will be charged immediately when you place your order with SackChairs.com.

Is my credit card information safe?
Yes, very safe.  We like to joke around on our website from time to time, but we take our customers security and privacy information very seriously.  We use industry leading site security, which protects your customer information when it is transmitted through the Internet by using Secure Sockets Layer (SSL) with 128-bit encryption.  This level of encryption not only complies with Visa security requirements, it is also the highest level of encryption available in commercial web browsers.  In addition all of our servers storing your sensitive data are located in data centers using both physical and electronic security systems to prevent theft and safeguard your data.

 

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Customer Review Title Right Top

The only problem with my sack chair is I can’t keep people out of my dorm room.  Everyone loves it here.  Thank you

-Caleb Sibert- Indiana Wesleyan University, INRead More

My one year old son Jaxson and I love to plop down in our Sack Chair and watch Da Bears in front of the Big Screen.  It is sooo comfortable!

- Lowell Whitaker, Muskegon, MIRead More
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